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Frequently Asked Questions

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The download link is taking more than a few minutes to generate.

Please try downloading from your email instead - the instant download can be a bit buggy after purchase.

I can't use any of the payment methods on the shop.

Please contact me to arrange alternative payment methods!

How do I receive updates?

Updates purchased through this store are sent through email. If you have lost the email, please contact me.

 

For my older platforms:

Gumroad: https://app.gumroad.com/library
Ko-Fi: https://ko-fi.com/manage/supportreceived?filter=shop&show=all

If the Gumroad/Ko-Fi link doesn't work, you can sign up for an account on the same email address used for the purchase, and it will automatically add it to your Gumroad/Ko-Fi purchase history.

I need help with my mod - what is the best way to get help?

I have a FAQ and Questions channel on my Discord server.

Will you port your hairs to another race?

I have plans to make my shop hairs available for all female races, but since my work pace is very slow, this could be months away.

You can commission someone to race port, or try it yourself using this guide.

If you get stuck race porting, can always ask me for help on my Discord server.

Do you take commissions?

I do not plan on taking any commissions at the moment.